We have an automated sales service backed by SAP ERP planning software
Our main sales office is located at FIRDU COOMERCIAL CENTER adjacent to Elaina Hotel on Churchill Road, Addis Ababa Ethiopia. Our sales points however are the nationwide branch offices of Commercial Bank of Ethiopia, DASHEN BANK, Oromia International Bank and Buna International Bank as payment for our products ae made in the branch’s offices of these banks, which we use as sales points.
How to Purchase Derba Cement?
- Customers who want to purchase our products should first contact our sales office via a free short code number 8688, mobile numbers Cell: +251-922-115324, +251-939-953924 and land line numbers Tel: +251-111-262627, +251-111-262628, +251-111-262629, +251-111-262630 dedicated for sales and customer relation related activities.
- Customers who want to come in person can also do so even though it is not essential.
- Upon placement of their first purchase order customers will be identified by a permanent Customer Identification Number (CIN), which we shall issue to each individual customer.
- Customers will be identified by that CIN number for all subsequent purchase they might do from us. The CIN will identify customers as member of the Derba family.
Upon a firm purchase order customer who appear in person to purchase our products will be issued with Bank Payment Slip, which contains the total value of products to be purchased and the related payment for transportation if customers also wish to be given transport service.
The Bank Payment Slip also contains a Purchase Order Number (PON,) in addition to the CIN, both of which are issued by our sales offices.
Upon depositing the money in the above-mentioned banks, in conformity with the issued bank payment slip, customers are expected to submit (Via our fax numbers (Fax: +251-111-26 2341/262318/262345) or present a bank deposit slip to us as a proof of payment against which our sales personnel will issue SALES INVOICE.
Upon issuance of the SALES INVOICE, customers will be notified about delivery schedule via phone or in person.
Our sales officers provide customers with accurate and reliable information about our sales activities and status of delivery of our products to customers.
Mode of Sales
Cash Sales
In cash sales customers are required to show Bank Payment Slips done in our favor as proof of payment. Deposits for cash sales shall be made to special accounts we have opened in the branch offices of the mentioned banks.
Credit Sales
Credit customers are obliged to submit a credit sales application letter. The application is subject to approval by our Chief Executive Director. Upon approval customers are obliged to come with unconditional bank guarantee equal to the value of products to be sold on credit basis. Customers are subject to signing Credit Sales Agreement which states the terms and conditions of credit sales. The terms and condition shall serve as an accord between the customer and US.
Issuance of VAT Receipt
Upon presentation of executed bank deposit slip or executed credit sales agreement, to our sale office, and based on online information we obtain from the Banks regarding payment customers effected, in our favour, for our goods and services, we will issue a VAT receipt. The receipt shall be sent to the buyer with all other relevant documents such as sales invoice through the deliverer, our drivers, should customers buy transport service from us. Otherwise it shall be collected from our main sales office.
Notice
Minimum purchase at Factory gate is 200 quintals or 20 tones.
